Effective Date: July 21, 2026

At Impress Dental Laboratories ("Company," "we," "us," or "our"), we are committed to protecting the privacy and security of the personal information and Protected Health Information (PHI) shared with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website, submit laboratory orders, or otherwise communicate with us.

Laguna Dental Arts

We collect information in two main categories: general business/website user data and clinical/patient data.

Laguna Dental Arts

When you register an account, request a quote, or submit an order, we may collect:

• Contact Details: Name, practice/clinic name, mailing address, phone number, and email address.
• Professional Credentials: License numbers, professional affiliations, and billing account preferences.
  Laguna Dental Arts
• Financial & Billing Information: Payment card details, bank account numbers, or invoicing history processed through secure payment systems (e.g., QuickBooks).

As a dental laboratory performing services for licensed practitioners, we receive PHI on behalf of covered entities. This includes:

• Patient names, ID numbers, or case tracking codes.
• Digital intraoral scans, physical impressions, shade photos, and dental prescriptions.
  Laguna Dental Arts
• Specific clinical notes or instructions regarding dental restoration fabrication.

When you navigate our website, we automatically collect basic technical usage data:

Laguna Dental Arts

• IP addresses, browser types, and operating systems.
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• Pages viewed, time spent on the site, and referring web addresses.
  Laguna Dental Arts
• Cookies and tracking technologies to improve website functionality.
  Laguna Dental Arts

We use the information we collect for the following operational purposes:

• Fulfilling Orders: To fabricate custom dental prosthetics, restorations, and appliances as requested by the prescribing practitioner.
• Billing & Accounting: To issue invoices, process Net 30 payments, manage accounts, and handle collection efforts if necessary.
  Laguna Dental Arts
• Customer Support: To answer questions, resolve technical issues, or coordinate case logistics via phone or email.
• HIPAA Compliance & Quality Assurance: To maintain accurate medical records, comply with healthcare regulations, and ensure lab fabrication standards.
  Laguna Dental Arts
• Website Improvement: To analyze website traffic and maintain secure web infrastructure.
  Laguna Dental Arts

Impress Dental Laboratories strictly complies with the Health Insurance Portability and Accountability Act (HIPAA).

Dental Professionals

• Business Associate Role: Under HIPAA regulations, we function as a Business Associate (or healthcare provider/laboratory collaborator) to licensed dental practices.
  American Dental Association
• Use of PHI: We use patient information solely to manufacture custom restorations, communicate with the prescribing dental practitioner, and fulfill healthcare operations.
• No Sale of PHI: We never sell, rent, or trade patient health information or personal data to third parties for marketing purposes.
  Advanced Dental Center

We do not disclose your personal or clinical information except in the following limited circumstances:

• Service Providers & Business Partners: We may share data with trusted third-party providers who assist in operating our website, shipping packages (e.g., UPS, FedEx), or processing payments (e.g., QuickBooks). These partners are contractually required to keep your data confidential and secure.
  Laguna Dental Arts
• Legal Requirements: We may disclose information if required to do so by law, court order, subpoena, or governmental regulation.
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• Business Transfers: If Impress Dental Laboratories is involved in a merger, acquisition, or asset sale, client account information may be transferred as part of that business transaction.

We implement physical, administrative, and technical security measures to protect against unauthorized access, loss, or misuse of your personal data and PHI:

• Encryption: Data transmitted through our digital portals or website is encrypted using standard Secure Sockets Layer (SSL) technology.
• Access Controls: Access to patient case files and account data is restricted strictly to authorized personnel who require it to perform their job duties.
• Physical Security: Our physical facility at Quinton, OK maintains secure access points to prevent unauthorized entry to physical lab files or impressions.
  Laguna Dental Arts

Our website uses cookies to enhance user experience, remember your portal preferences, and collect anonymous aggregate analytics. You can adjust your web browser settings to reject cookies or alert you when cookies are being sent; however, some website features may not function properly without them.

Laguna Dental Arts

Depending on your jurisdiction, you or your dental practice may have the right to:

• Access or review the personal account information we hold about you.
• Request corrections to inaccurate contact or billing details.
• Request deletion of non-essential personal business data (subject to legal record-retention requirements for healthcare manufacturing).

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational procedures.Any updates will be posted directly to this page with a revised "Effective Date" at the top.

Laguna Dental Arts

If you have questions, concerns, or requests regarding this Privacy Policy or our HIPAA privacy practices, please contact our Privacy/Support team:

Ziemek Dental Lab

• Company Name: Impress Dental Laboratories
• Address: 2719 State Highway 71, Quinton, OK 74561
• Phone: 580-713-8602
• Email Contacts:
  
  • General Support & Privacy Inquiries: support@impress-dentallab.com
  • Billing Department: billing@impress-dentallab.com
  • General Questions: questions@impress-dentallab.com
  • Human Resources: HR@impress-dentallab.com