Last Updated: January 2026

Impress Dental Laboratories (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, communicate with us, or conduct business with our laboratory.

By using our website or submitting information to us, you agree to the terms outlined in this Privacy Policy.

We may collect personal or business information when you:

• Submit a contact form
• Request a quote
• Upload case files, photos, or documents
• Place an order
• Pay an invoice
• Communicate with us by phone, email, or through our website

This information may include:

• Name
• Dental practice name
• Email address
• Phone number
• Shipping and billing addresses
• Case details, preferences, and instructions
• Uploaded files (images, scans, documents)
• Payment-related information (processed securely through third‑party providers)

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Cookies and tracking data (used only for functionality and performance)

We do not sell or share this data for advertising purposes.

We use collected information to:

• Provide dental laboratory services
• Process orders and payments
• Communicate about cases, timelines, or questions
• Improve website performance and user experience
• Maintain accurate business records
• Comply with legal, regulatory, and accounting requirements

We only use your information for legitimate business purposes.

Impress Dental Laboratories operates on Net 30 payment terms unless otherwise agreed in writing.

• Invoices are due 30 days from the invoice date.
• Payments not received within 30 days are considered past due.
• A 30% late fee may be applied to any invoice that remains unpaid after the Net 30 period.
• Continued non‑payment may result in:
  
  • Suspension of services
  • Requirement of prepayment for future cases
  • Collections or legal action if necessary

We maintain clear, itemized invoices and accurate case records. If you have questions about an invoice, you may contact us within 10 business days of receipt for review.

We take reasonable and industry‑standard measures to protect your data, including:

• Secure servers and encrypted connections
• Restricted access to case files and customer information
• Regular system monitoring
• Secure third‑party payment processors

While no system is 100% immune to security risks, we are committed to safeguarding your information to the highest practical standard.

We do not sell or rent your information.

We may share information only when necessary to:

• Process payments
• Fulfill shipping or delivery
• Provide technical support
• Comply with legal obligations

All third‑party partners are required to maintain confidentiality and use information only for the services they provide.

If you upload case files, images, or documents:

• You confirm you have the right to share them
• Files are used solely for fabrication, communication, and record‑keeping
• Files may be stored securely for quality control, remakes, or compliance

We do not use case materials for marketing without explicit written permission.

Our website may use cookies to:

• Improve functionality
• Enhance user experience
• Analyze website performance

You may disable cookies in your browser settings, though some features may not function properly.

You may request:

• Access to the information we hold about you
• Corrections to inaccurate information
• Deletion of certain data (subject to legal retention requirements)
• Opt‑out of non-essential communications

To make a request, contact us using the information below.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of any revised terms.

For questions about this Privacy Policy, billing, or general inquiries, contact:

Impress Dental Laboratories  Address: 2719 state highway 71 Quinton, Oklahoma 74561 Email: impressdentures@gmail.com   Phone: 580-713-8602